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 Frequently Asked Questions

 
 

 


 


 


 


 
 
 


bbullet.gif (106 bytes) What is virtual domain hosting?

bbullet.gif (64 bytes) How do I register my domain name and how much will it cost?

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Will Virginia Hosting help register my domain name?

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What if I already have a domain with another provider and want to host with Virginia Hosting?

bbullet.gif (64 bytes) What is the process for updating a Network Solutions registered domain?

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How quickly can my account be setup?

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What is domain parking and can I "park" my domain name at Virginia Hosting?

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Can I pick any plan I choose no matter what status I am (personal or business)?

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I do not want to pay with credit card.  Do you provide paper base invoicing?

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Do you deal with international orders?

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How am I billed?

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Do I get a discount for paying a year in advance?

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What if I referred someone to your site?

bbullet.gif (64 bytes) Do you offer a reseller's program?





bbullet.gif (106 bytes) What is virtual domain hosting?
Domain hosting is having your site (www.yourname.com) hosted by a server and thus publishing your site to the internet.

bbullet.gif (64 bytes) How do I register my domain name and how much will it cost?
To register your domain, you will need to contact a ICAAN registrar and register your domain with them online.

If you do register your own domain name, use the following DNS Server information found on this page.


bbullet.gif (64 bytes) Will Virginia Hosting help register my domain name?
Yes, we will be more than happy to register your domain for you.  One of the advantages to having virginiahost.com register your domain is that we automatically renew your domain name ever year.  This way, you don't have to worry about loosing your domain name or your web site stop responding because it has expired and placed in an "on-hold" status.


bbullet.gif (64 bytes) What if I already have a domain with another provider and want to host with Virginia Hosting?
You can transfer your domain to servers.  Since there are multiple providers for obtaining domains, we will contact you with the specifics on getting your domain updated.  There are no fees associated with assisting you in transferring your domain name. 
  


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How quickly can my account be setup?
Usually if a domain is registered and submitted before 5pm then it is possible to have your site working the very next morning.  Domain transfers take a bit longer but usually happen within 2-4 days.


bbullet.gif (64 bytes) What is domain parking and can I "park" my domain name at Virginia Hosting?
Domain parking is a way of reserving your name without having to build a web site.  The latest estimates predict that over 8,000 names/month are currently being registered.  With that in mind, parking your name guarantees that when you are ready to build your web site, your name will be ready as well.  If you have questions, please feel free to call us and we will be happy to step you through the process.

   
bbullet.gif (64 bytes) May I pick any plan I choose no matter what status I am (personal or business)?
Yes, you may pick any plan you like regardless of your role.


bbullet.gif (64 bytes) I do not want to pay with credit card.  Do you provide paper base invoicing?
Yes, we offer email and postal mail invoicing and you can mail us your payment in the form of a check or money order.  We offer 10% discounts for customers paying yearly to ease the burden of writing a check monthly.


bbullet.gif (64 bytes) Do you deal with international orders?

Yes, international orders are welcome.  

bbullet.gif (64 bytes) How am I billed?
You may choose to be billed monthly, quarterly, or annually.  There are no setup fees and we offer a 30-day money back guarantee.  Invoices are mailed out on the 15th of the month for the following month.  For example, if you place your order on the 4th of the month, an invoice will get mailed out on the 15th with a due date of the 1st of the following month.  In effect, you get the remainder of the month for free as a chance to check out our services.

bbullet.gif (64 bytes) Do I get a discount for paying a year in advance?
Yes, you can save 10% off the yearly subscription.  Multiple domains paid yearly get an additional 5% discount (15% total).  If you have multiple domains, you might consider taking a look at our reseller plan.


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What if I referred someone to your site?
If you refer an account to our site and they complete an application, you will get credit of $10 towards your account.

bbullet.gif (64 bytes) Do you offer a reseller's program?
Yes!  We've come up with several free services that benefits our resellers.  These include invoicing you directly for customer's sites, creating your own DNS Servers, and giving your company its own FTP Servers, etc.  Click here for additional information.


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